Constantine had long supplied Anita Roddick's Body Shop before launching Lush, making cosmetics from freshly purchased fruits and vegetables — the name chosen through a customer competition in the store newsletter. The house makes soaps, shampoos, masks and bath products that are 100% vegetarian and 95% vegan, with a strong stance against animal testing and a focus on minimal or package-free products.
Lush follows a no-advertising policy, relying on user content and in-store 'random acts of kindness' rather than campaigns, and is known for outspoken activism. It operates in 51 countries with production facilities across the UK, Canada, Croatia, Germany, Japan, Australia and Poland.