The story begins as Miller's Retail, founded in 1992 by Gary Perlstein and Ian Miller and headquartered in the Sydney suburb of Alexandria. Through the 2000s the group grew, renamed itself Specialty Fashion Group, and then in 2018 sold off Autograph, Crossroads, Katies, Millers and Rivers — leaving only City Chic, after which the company rebranded as City Chic Collective.
What stayed is the product: plus-sized women's clothing made to feel designed-for rather than sized-up. As of January 2024 the company operated 90 stores across Australia and New Zealand alongside a global online store, and in August 2024 it added a first bridal line.