It started with data. Zak left a Google advertising job to design bras methodically, inviting 100 women via Craigslist to photograph themselves in fitted tanks — and finding that standard cup sizes didn't fit 37% of women, ThirdLove created its half-cup sizes. The first line launched in spring 2014, and a try-before-you-buy program followed in 2015.
Growth came fast: Forbes valued the company at $750 million in 2018, and by 2021 NPD Group named it the third-largest online intimates brand in the US, behind Victoria's Secret and Aerie. A pointed 2018 open letter from Zak, responding to a Victoria's Secret executive, went viral and sharpened the brand's inclusive stance.