It earns the green credentials. As a B Corp certified company, Troubadour uses fluorocarbon-free waterproofing and DriTan leather tanning to cut water and chemical use, and in 2023 launched the Orbis Circular Collection, crafted from 100% recycled materials. Creative director Samantha Jacob — formerly of Whistles and Anya Hindmarch — joined in 2015, and the first women's collection followed in spring 2019.
The work has been decorated. The Apex Backpack was named best laptop backpack by The New York Times' Wirecutter in December 2022, and in 2024 Troubadour took home the Red Dot Design Award and a Glossy Award for breakthrough product innovation.