The company uses a questionnaire and an algorithm to recommend bra sizes, letting customers, as the New York Times put it, 'choose what fits best.' It launched in beta in January 2012, sells both its own collection and other lingerie lines, and was often described by Bloomberg Businessweek as 'the Netflix of bras.' In 2017 it was acquired by PVH and folded into the Heritage Brands division alongside Warner's and Olga; PVH sold it on to Basic Resources in 2023.
True & Co.
The 'Netflix of bras' — a San Francisco startup that fits you with a questionnaire, not a fitting room.
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True & Co. shopping FAQ
Are True & Co. bras worth it?+
For everyday comfort, reviewers generally say yes. People praise the ultra-soft, wire-free feel and the way many styles flatter without digging in, which suits anyone who finds traditional underwire fatiguing. The common cautions are around heavy-duty support, long-term durability and warm-weather breathability, so if you need strong structure these may disappoint. As a soft, low-profile everyday bra, they tend to win fans.
How does the True & Co. fit quiz work?+
True & Co. built its whole concept around a questionnaire and an associated algorithm that recommends bra sizes to customers. You answer questions about how your current bras fit, and the system suggests sizes and styles without a tape measure or a fitting room. As The New York Times put it, the idea lets customers choose what fits best.
Why is True & Co. called the Netflix of bras?+
The nickname, reported by Bloomberg Businessweek, comes from the brand's data-and-algorithm approach to fit. Instead of guessing in a fitting room, you answer a quiz and the system recommends bras, much as a streaming service recommends what to watch next. It captures how the brand reframed bra shopping as a personalised, online experience.
Does True & Co. only sell its own bras?+
No. Alongside its own branded collection, True & Co. also sells bras from other lingerie lines, using the fit questionnaire to point you toward the right options across labels. That marketplace-plus-own-brand model was part of how the company positioned itself against traditional lingerie retailers.
What is True & Co. and where is it based?+
True & Co. is an American online lingerie company headquartered in San Francisco, California. It launched a beta in January 2012 and officially opened in May 2012. Its defining feature has always been data-driven fit, recommending sizes via a quiz rather than in-store measuring.
Who founded True & Co.?+
The company was founded by Michelle Lam, initially with Aarthi Ramamurthy. Lam started it after becoming frustrated with trying on bras in fitting rooms, which led directly to the brand's quiz-based approach. The co-founder seat changed hands several times in the early years before operations executive Beatrice Pang, formerly of Microsoft, was named in 2016.
Who owns True & Co. now?+
In March 2017 True & Co. was acquired by PVH and folded into its Heritage Brands division alongside intimate-apparel names like Warner's and Olga. In November 2023, PVH sold the brand to Basic Resources, Inc., together with the Warner's and Olga brands. So ownership has moved from independent startup to PVH and now to Basic Resources.
What was the True & Co. Try-On Truck?+
In May 2016 the company launched a Try-On Truck, a mobile lingerie fitting room that brought the experience to customers in person. It has since ended. It was an offline complement to the brand's online, quiz-led fit model.
Is True & Co. good for people who are between bra sizes?+
This is one of its most-cited strengths. Reviewers note that the brand's soft, stretchy construction means a single size can comfortably span a range of traditional sizes, which helps if you fall between cup or band sizes. Pair that with the fit quiz and it's well suited to anyone tired of nothing quite fitting. Just temper expectations if you also need firm support.
How do I get the best results from True & Co.?+
Start with the fit quiz and answer honestly about how your current bras actually fit, since the recommendation is only as good as the input. Lean into the brand's strength, soft wire-free everyday styles, rather than expecting maximum structure. Read recent style reviews for support and durability notes before committing, and order when you have time to try at home rather than rushing a same-week need.